If more than 24 hours notice is given, an encounter can be rescheduled at no charge. Rescheduling is subject to program availability and is not guaranteed. In the event that an encounter must be rescheduled within the 24-hour window prior to the encounter start time, or after a missed encounter, a rebooking fee of 25% of the encounter purchase price will be applied. Call 850-243-9046 x 4 for assistance.