What is Encounter Protection?
Encounter Protection: Purchased Encounter Protection allows you to cancel [...]
6
06, 2024
6
06, 2024
What is your cancelation policy?
General Admission Cancelation Policy General admission tickets are nonrefundable [...]
12
01, 2023
Can I take photos during my encounter?
Cameras/phones are not allowed into animal enclosures or on [...]
12
01, 2023
My child is three years old, can they participate?
No, participants must be at least four (4) years of age.
16
08, 2022
Can I get a refund if it is raining on the day of my encounter?
Encounters continue rain or shine, no refunds or exchanges due to inclement weather.
