My child is four years old, can they participate?
No, participants must be at least five (5) years of age.
4
01, 2023
16
08, 2022
Can I get a refund if it is raining on the day of my encounter?
Encounters continue rain or shine, no refunds or exchanges due to inclement weather.
16
08, 2022
Does the encounter price include general admission?
Unless otherwise noted, the encounter price does not include general admission. General admission must be purchased in addition to the encounter.
16
08, 2022
Can I take photos during my encounter?
Cameras/phones are not allowed into animal enclosures or on docks as participants’ hands must be free to interact with the animals. Family and friends are welcome to take photos from viewing areas.
